Which of the following is true of quality management during the age of craftsmanship that existed before the advent of industrial revolution?
A)Inspection was the primary means of quality control.
B)Various statistical methods and control charts were being used to identify quality problems in production processes and to ensure consistency of output.
C)Ensuring quality of the products was the responsibility of the quality departments and not the workers who were directly involved in creating the products.
D)Quality assurance was informal and efforts were made to ensure that quality was built into products by the people who produced them.

Question

Quizplus · Accepted Answer

Before the industrial revolution, quality assurance was informal and efforts were made to ensure that workers who produced the products built quality into them. Inspection was not the primary means of quality control as products were created by skilled craftsmen who had a personal interest in ensuring that their output was of high quality. Statistical methods and control charts were not yet being used at this time. Quality was not the responsibility of a separate quality department.

Which of the Following Is True of Quality Management During