Which of the following terms best represents a firm's ability to achieve market superiority?
A) Flexibility
B) Agility
C) Quality assurance
D) Competitive advantage
Correct Answer:
Verified
Q44: The concept of total quality is defined
Q45: Organizations can ensure that the quality is
Q46: The production of services differs from manufacturing
Q48: Improved conformance in production or service delivery
Q51: Which of the following perspectives of quality
Q52: Which of the following is a negative
Q53: Customers evaluate a service primarily by the:
A)speed
Q54: Who among the following in an organization
Q58: Which of the following functions in the
Q59: The inspection and testing function in a
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