As people turn increasingly to online shopping,the big-box stores are becoming less relevant to shoppers.Big-box retailers are now developing smaller versions of their stores in an attempt to adapt to these changes.What level of change are the big-box retailers responding to?

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The big-box retailers are responding to societal-level developments, which are changes in consumer behavior and preferences. The shift towards online shopping and the preference for smaller, more convenient stores are examples of societal-level developments. Economic-level developments refer to changes in the overall economy, such as recessions or inflation. Industrial-level developments refer to changes in a specific industry, such as technological advancements or changes in regulations. Firm-level developments refer to changes within a specific company, such as a reorganization or merger.

As People Turn Increasingly to Online Shopping,the Big-Box Stores Are