Formal work groups are cross-functional teams composed of members from different departments.
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Q1: All teams are groups, and all groups
Q9: Self-managed work teams are characterized by higher
Q10: To take advantage of the potential for
Q11: Groups established by managers to achieve organizational
Q12: Performance gains that result when individuals and
Q13: Friendship groups and interest groups are examples
Q15: To promote innovation, the manager should closely
Q16: Diversity is discouraged in top-management teams, as
Q18: A team whose members have the expertise
Q19: Task forces that change frequently are referred
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