Which of the following is a characteristic that can be used to guide the design of service systems?
A) Services cannot be inventoried.
B) Services are all similar.
C) Quality work means quality service.
D) Services businesses are inherently entrepreneurial.
E) Even service businesses have internal services.

Question

Quizplus · Accepted Answer

Services cannot be inventoried is a characteristic of service systems that guides the design of these systems. This means that service providers need to be able to manage the demand for their services effectively, as they cannot simply stockpile their services for future use.

Which of the Following Is a Characteristic That Can Be