Which of the following is not part of "the service triangle"?
A) Employees
B) Support systems
C) Customers
D) Service strategy
E) Service encounter

Name: Which of the following is not part of "the service triangle"? A) Employees B) Support systems C) Customers D) Service strategy E) Service encounter
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Question

Quizplus · Accepted Answer

The service triangle consists of employees, support systems, customers, and service strategy. The service encounter is not traditionally included in the service triangle.

Which of the Following Is Not Part of "The Service