A doctor completes a surgical procedure on a patient without error. The patient dies anyway. In operations management terms, we could refer to this doctor as being efficient but not effective.

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Efficiency in operations management refers to performing tasks correctly and with minimal waste, while effectiveness is about achieving the desired outcome. In this case, the doctor performed the surgery without error (efficient) but did not achieve the desired outcome of saving the patient's life (not effective).

A Doctor Completes a Surgical Procedure on a Patient Without