Goods,in general,tend to be much more ___________ than services because once a firm has invested in continuous process improvement and quality control in operations,products flow off the line.
A)Flexible
B)Standardized
C)Homogenized
D)Durable
E)All of these

Question

Quizplus · Accepted Answer

Goods, in general, tend to be much more standardized than services because, once a firm has invested in continuous process improvement and quality control in its manufacturing operations, products flow off the line with very little variation.

Goods,in General,tend to Be Much More ___________ Than Services Because