Question 1

Which ebusiness tool plays a crucial role in getting website visitors to view more than just the home page by providing clear navigation choices?

Accepted Answer

A content management system plays a crucial role in getting site visitors to view more than just the home page by having clear navigation choices for visitors.

Question 2

One of the main challenges that ___________ faces is ensuring consumer protection,guarding consumers against unsolicited goods and invasion of privacy.

Accepted Answer

The answer of One of the main challenges that ___________...

Question 3

__________ single-handedly increased the speed of business through the exchange of digital messages over the Internet.

Accepted Answer

The answer of __________ single-handedly increased the speed of business...

Question 4

The main challenge to ebusiness is the lack of growth in some sectors due to product or service __________.

Accepted Answer

The answer of The main challenge to ebusiness is the...

Question 5

An online version of a retail store where customers can shop at any hour is called a(n)_________.

Accepted Answer

The answer of An online version of a retail store...

Question 6

Susan teaches many individuals and business professionals how and why to use social media,and the benefits and challenges to using social media.Of the four ebusiness challenges,which of the following is the most crucial challenge to consider before engaging in social media?

Accepted Answer

Of the four ebusiness challenges, ensuring consumer protection is the most crucial challenge to consider before engaging in social media sites.

Question 7

Managing consumer trust is a challenge for ebusinesses.Which of the following is a good way to build trust when working with customers over the Internet?

Accepted Answer

Managing consumer trust is a challenge for ebusinesses.Ways to build trust include being accessible and available to communicate in-person, and also by using customers' testimonials that link to your client's website.

Question 8

An ebusiness __________ is a plan that details how a company creates,delivers,and generates revenues on the Internet.

Accepted Answer

The answer of An ebusiness __________ is a plan that...

Question 9

Business-to-business applies to businesses buying from and selling to each other over the ______________.

Accepted Answer

The answer of Business-to-business applies to businesses buying from and...

Question 10

Which of the following is a challenge facing an ebusiness?

Accepted Answer

Increased liability is an ebusiness challenge.

Question 11

What are the four challenges facing ebusinesses outlined in the text?

Accepted Answer

The four ebusiness challenges that the book outlines are identifying limited market segments, managing consumer trust, ensuring consumer protection, and adhering to taxation rules.

Question 12

Many believe that U.S.tax policy should provide a level playing field for traditional retail businesses,mail-order companies,and online merchants.What form of ebusiness challenge is this statement referring to?

Accepted Answer

Many believe that U.S.tax policy should provide a level playing field for traditional retail businesses, mail-order companies, and online merchants regarding taxation rules.This is a challenge for ebusinesses.

Question 13

Which of the below is not considered an advantage of a content management system?

Accepted Answer

A content management system (CMS) can help companies manage the creation, storage, editing, and publication of their website content.

Question 14

Which ebusiness tool increases the speed of business by allowing the transfer of documents with the same speed as the telephone?

Accepted Answer

Email is an ebusiness tool that increases the speed of business by allowing the transfer of documents with the same speed as the telephone.

Question 15

The Internet marketplace remains mostly free of traditional forms of sales tax,partially because ecommerce law is vaguely defined,making adhering to ___________ rules and laws a challenge for ebusiness.

Accepted Answer

The answer of The Internet marketplace remains mostly free of...

Question 16

Ben Schultz decides to purchase an iPad on eBay.After the transaction completes and the money is withdrawn from Ben's PayPal account,the iPad never shows up and the email address of the seller bounces.What issue has Ben encountered?

Accepted Answer

The physical separation of buyer and seller and the merchandise is always a risk that is taken into account when trying to improve the managing consumer trust ebusiness challenge.

Question 17

The blending of videoconferencing with document sharing is the ebusiness tool called web conferencing or a __________.

Accepted Answer

The answer of The blending of videoconferencing with document sharing...

Question 18

What is the ebusiness tool that can increase marketing reach and build customer loyalty through audio broadcasting?

Accepted Answer

Podcasting is an ebusiness tool that can increase marketing reach and build customer loyalty through audio broadcasting.

Question 19

Which of the below statements is accurate when considering the ebusiness challenge of adhering to taxation rules?

Accepted Answer

Some online companies have to charge sales tax and some do not.

Question 20

Internet marketers must develop ___________ to build strong relationships with customers to ensure loyalty.

Accepted Answer

Internet marketers must develop consumer trust to ensure strong relationships with customers to ensure loyalty.

Quiz 14: E-Business