Ever since Alain was chosen as the sales rep to deal with Premier Meat Packers,he has had trouble with its purchasing agent who seems to resent the fact that Alain was born in France and speaks with a French accent.Alain lost a sale because the Premier agent contended that he couldn't understand Alain's accent.The agent thought Alain had promised delivery in two weeks,and the agent needed the order filled in two days.Due to problems like this and other condescending remarks made by the agent,a _____ is the best option for Alain's company.
A) pressure transfer
B) conversion
C) turnover
D) clean sweep
E) territory waiver

Question

Quizplus · Accepted Answer

The difficult relationship with the purchasing agent and the lost sale demonstrate that the current sales rep, Alain, is not effectively managing the account. To resolve the issue and possibly gain a better relationship with Premier Meat Packers, it may be best to bring in a new sales rep through turnover. This would allow for a fresh start and a chance to repair the relationship with the purchasing agent without the potential biases or past negative experiences of the current sales rep.

Ever Since Alain Was Chosen as the Sales Rep to Deal