Dissatisfied consumers are more likely to complain than angry consumers.

Name: Dissatisfied consumers are more likely to complain than angry consumers.
Brand: Quizplus
Rating: 4.7 (31 reviews)

Question

Quizplus · Accepted Answer

Angry consumers are more likely to complain as their emotional state drives them to take action to express their dissatisfaction or seek resolution. Dissatisfied consumers might simply choose to stop using the service or product without voicing their concerns.

Dissatisfied Consumers Are More Likely to Complain Than Angry Consumers