Kim is an Asian woman in her thirties.She enjoys shopping and going to her local mall on the weekends when she's not working.Kim lives in a mid-sized community where there is little ethnic diversity.Her husband is white and so are her friends.There is one particular store where Kim and her friends shop in which many of the clerks are white women in their late fifties to early sixties.They are very friendly and attentive to Kim's friends,but not to her.Kim will sometimes have to wait for a few minutes at the checkout before receiving assistance.What is Kim experiencing?

Question

Quizplus · Accepted Answer

Kim is experiencing discrimination because she is being treated differently than her friends based on her race. The clerks are not providing her with the same level of customer service and attention, which is a form of discrimination.

Kim Is an Asian Woman in Her Thirties