Balanced scorecard is methodology for assessing an organization's business performance via four components: (1) financial, (2) external business process, (3) vendors, and (4) innovation and improvement activities.

Question

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The four components of the balanced scorecard methodology are (1) financial, (2) customer, (3) internal business processes, and (4) learning and growth (innovation and improvement activities), not vendors.

Balanced Scorecard Is Methodology for Assessing an Organization's Business Performance