To increase productivity, several key lessons were learned by top management at London-based International Power concerning email. Which is not in that list of lessons?
A)Executives need to be taught to be more deliberate in their use of email.
B)Executives need to set goals for reducing the number of messages sent.
C)Executives need to provide weekly feedback.
D)Executives need to eliminate email completely.

Question

Quizplus · Accepted Answer

The executive team received weekly reports on both their and the top management team progress. Within three months, team total email output dropped by 54 percent. Even though the other 75 London-based employees received no training, their email output dropped by an even greater amount (64 percent). The result was significant: a savings of 10,400 man-hours, which translates to a 7 percent increase in productivity. The recommendation did not include eliminating email entirely.

To Increase Productivity, Several Key Lessons Were Learned by Top