Question 1

A business process is the analysis and redesign of workflow within and between enterprises.

Accepted Answer

This is the definition for business process reengineering, not business process.

Question 2

Strategic decisions focus on short term objectives whereas Operational decisions focus on long term objectives.

Accepted Answer

Strategic decisions focus on long term objectives which are typically of three to five years, Operational decisions focus on short term objectives which are typically weekly or monthly.

Question 3

Companies frequently strive to improve their business processes by performing tasks faster, cheaper, and better.

Accepted Answer

Companies frequently strive to improve their business processes by performing tasks faster, cheaper, and better.

Question 4

What encompasses all of the information contained within a single business process or unit of work and its primary purpose is to support the performing of daily operational tasks?

Accepted Answer

This is the definition of transactional data.

Question 5

A genetic algorithm is an artificial intelligence system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem.

Accepted Answer

This is the definition of genetic algorithm.

Question 6

Which of the following is a type of decision support system?

Accepted Answer

Manufacturing is a type of decision support system.

Question 7

The ultimate goal of AI is the ability to build a system that can mimic human intelligence.

Accepted Answer

This is the ultimate goal of AI.

Question 8

As-Is process models show the results of applying change improvement opportunities to the current (As-Is) process model.

Accepted Answer

To-Be process models show the results of applying change improvement opportunities to the current (As-Is) process model.

Question 9

Progressive Insurance used CRM to revamp its insurance claims process.

Accepted Answer

Progressive Insurance used BPR to revamp its insurance claims process.

Question 10

Transactional data is used when performing operational tasks and repetitive decisions such as analyzing daily sales reports and production schedules to determine how much inventory to carry.

Accepted Answer

Transactional data is used to perform operational tasks.

Question 11

Which company offers a strategic business information service using artificial intelligence that enables organizations to track the product offering, pricing policies, and promotions of online competitors?

Accepted Answer

RivalWatch offers the above service.

Question 12

Purchasing stocks is an example of analytical information.

Accepted Answer

Purchasing stocks is an example of transactional information.

Question 13

Benchmarks are baseline values the system seeks to attain.

Accepted Answer

It is the definition.

Question 14

Key performance indicators (KPIs) are the measures that are tied to business drivers.

Accepted Answer

It is the definition of KPIs.

Question 15

Which company has "The Wall of Shaygan", which is a digital dashboard that tracks 100-plus IT systems on a single screen?

Accepted Answer

Verizon Communications has The Wall of Shaygan.

Question 16

Which of the following is an example of transactional data?

Accepted Answer

All of the above are examples of transactional data

Question 17

With information systems, efficiency IS metrics measure the performance of information system itself whereas effectiveness IS metrics measure the impact that IS has on business processes.

Accepted Answer

These are definitions.

Question 18

Which system differentiates an executive information system from a decision support system and a transaction processing system?

Accepted Answer

A stock market information system is only found in an executive information system since it is an external source of information, the rest are internal sources of information.

Question 19

Which of the following represents a mathematical method of handling imprecise or subjective information?

Accepted Answer

This is the definition of fuzzy logic.

Question 20

"Doing things right" addresses effectiveness whereas "Doing the right things" addresses efficiency.

Accepted Answer

"Doing things right" addresses efficiency whereas "Doing the right things" addresses effectiveness.

Quiz 2: Charting a Companys Direction: Its Vision, Mission, Objectives, and Strategy

A business process is the analysis and redesign of workflow within and between enterprises.

Strategic decisions focus on short term objectives whereas Operational decisions focus on long term objectives.

Companies frequently strive to improve their business processes by performing tasks faster, cheaper, and better.

What encompasses all of the information contained within a single business process or unit of work and its primary purpose is to support the performing of daily operational tasks?

A genetic algorithm is an artificial intelligence system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem.

Which of the following is a type of decision support system?

The ultimate goal of AI is the ability to build a system that can mimic human intelligence.

As-Is process models show the results of applying change improvement opportunities to the current (As-Is) process model.

Progressive Insurance used CRM to revamp its insurance claims process.

Transactional data is used when performing operational tasks and repetitive decisions such as analyzing daily sales reports and production schedules to determine how much inventory to carry.

Which company offers a strategic business information service using artificial intelligence that enables organizations to track the product offering, pricing policies, and promotions of online competitors?

Purchasing stocks is an example of analytical information.

Benchmarks are baseline values the system seeks to attain.

Key performance indicators (KPIs) are the measures that are tied to business drivers.

Which company has "The Wall of Shaygan", which is a digital dashboard that tracks 100-plus IT systems on a single screen?

Which of the following is an example of transactional data?

With information systems, efficiency IS metrics measure the performance of information system itself whereas effectiveness IS metrics measure the impact that IS has on business processes.

Which system differentiates an executive information system from a decision support system and a transaction processing system?

Which of the following represents a mathematical method of handling imprecise or subjective information?

"Doing things right" addresses effectiveness whereas "Doing the right things" addresses efficiency.