Depending upon the amount of money you have in Wachovia bank,you will receive a variety of different services with your accounts.The lower-tiered customers are charged $7 to use a teller,but can receive the same services for free if they use an ATM.Charging low-tiered customers for using live tellers is Wachovia's approach to ________.
A)getting the lead out
B)cutting back on customer service to save money
C)increasing their memberships
D)soliciting feedback
E)offering better services

Question

Quizplus · Accepted Answer

Charging customers for services is one way to "get the lead out".

Depending Upon the Amount of Money You Have in Wachovia