Eby-Brown, a large distributor of candies and snacks to convenience stores in the eastern U.S., describes itself as "a service-oriented company." Its corporate guidelines state, "Without our customers, we don't exist as an organization. So our priority in life is to make sure that our customers are happy, that we're taking good care of them, and addressing their needs." What type of relationship does Eby-Brown most likely strive to maintain with its customers?

Question

Quizplus · Accepted Answer

Eby-Brown's focus on customer satisfaction and addressing their needs aligns with a partnership relationship, where the company works collaboratively with its customers to achieve mutual benefits.

Eby-Brown, a Large Distributor of Candies and Snacks to Convenience