A situation where the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcome is unavailable refers to ambiguity.

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Ambiguity refers to a situation where there is uncertainty or vagueness in the goals, alternatives or outcomes of a particular situation. This can make it difficult to define a clear problem or set of objectives, and to determine the best course of action to achieve them. In such cases, it may be necessary to gather more information, clarify goals or seek input from others to reduce ambiguity and improve decision-making.

A Situation Where the Goals to Be Achieved or the Problem