Managers spend 80 percent of every working day reading or writing.
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Q1: Communication can break down if sender and
Q4: Face-to-face discussion is the richest channel, in
Q10: The process of encoding, the selection of
Q11: Impersonal written media, including fliers and bulletins,
Q12: The sender must encode the message and
Q14: Communication is the process by which information
Q14: Without feedback, communication is only a two-way
Q15: Channel richness is the number of cues
Q29: An individual's level of fear or anxiety
Q35: The choice of a communication channel can
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