Managers connect with others, to persuade and influence, primarily by using impersonal written media such as fliers and bulletins.

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Managers primarily connect with others, to persuade and influence, through face-to-face communication and personal written media, such as emails and letters. Impersonal written media, such as fliers and bulletins, may be used as supplementary communication tools.

Managers Connect with Others, to Persuade and Influence, Primarily by Using