When a project manager asks clarifying questions and paraphrases what is being communicated to them,he or she is using ?
A) Passive listening
B) Active listening
C) Information gathering techniques
D) Soft skills

Question

Quizplus · Accepted Answer

Clarifying questions and paraphrasing are both techniques used in active listening, where the listener is fully engaged and focused on fully understanding the speaker's message in order to respond appropriately. Passive listening, on the other hand, involves only receiving the message without actively processing or engaging with it. While information gathering and soft skills are both important aspects of project management, they are not necessarily related to this specific behavior of active listening.

When a Project Manager Asks Clarifying Questions and Paraphrases What