____ is a contingency factor that can influence the success of a TQM program in a negative way.
A) Continuous improvement is a way of life
B) TQM serves to enrich jobs and motivate employees
C) Problem-solving skills are improved for all employees
D) Participation and teamwork are used to tackle significant problems
E) Union leaders are left out of QC discussions

Question

Quizplus · Accepted Answer

Excluding union leaders from quality control discussions can lead to resistance and lack of buy-in from union members, potentially hindering the success of a TQM program. It is important to involve all stakeholders in the quality control process to ensure everyone is on board and working towards the same goals.

____ Is a Contingency Factor That Can Influence the Success