A master negotiator offers this advice about negotiating:

Question

Quizplus · Accepted Answer

Being hard on the problem means being focused and assertive in getting what you want, while being soft on the people means treating them with respect and not attacking them personally. This approach can help build trust and openness during the negotiation process. Being firm and nasty (A) or hard on the people (C) can lead to breakdowns in communication and make it difficult to reach a mutually beneficial agreement. Preventing the other side from improving their deal (D) is not a sustainable strategy for long-term relationships.

A Master Negotiator Offers This Advice About Negotiating