Which of the following is true about measuring actual performance?
A)Managers can either evaluate output or behavior, never both.
B)Outputs and behavior can be measured easily always.
C)It is easy to measure outputs and behavior of complex, nonroutine activities.
D)Outputs are easier to measure because they are more tangible and objective.
E)Managers develop performance standards to measure behavior first and then outputs.

Question

Quizplus · Accepted Answer

In general, the more nonroutine or complex organizational activities are, the harder it is for managers to measure outputs or behaviors.Outputs, however, are usually easier to measure than behaviors because they are more tangible and objective.

Which of the Following Is True About Measuring Actual Performance