Susan,a highly skilled office worker,came home with a personal computer she had just purchased.Her husband Bill soon discovered that Susan did not know how to use half the features of the computer or its software.This is most likely due to the fact that
A) the company's market research findings are faulty.
B) the company has added features faster than customer requirements.
C) those features do not really work.
D) Susan is not a part of the company's target market.

Question

Quizplus · Accepted Answer

The situation suggests that the company has added features faster than the customer requirements, which can be a common problem in technology companies that are eager to innovate and stay ahead of competitors. As a result, customers may end up not being able to use or fully understand all the features of the product they have purchased.

Susan,a Highly Skilled Office Worker,came Home with a Personal Computer