ErgoFlex manufactures office furniture.The company is considering adopting a modular production system.In which of the following scenarios would a modular system offer greater value to the company?

Question

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A modular production system would offer greater value in scenario D where some customers want office chairs with rubber wheels and lumbar support while the remaining prefer headrests only. With a modular system, ErgoFlex can easily customize the chairs according to the unique requirements of each customer segment, without having to overhaul the entire production process. This would result in greater efficiency, lower costs and higher customer satisfaction. In scenarios A, B and C, customers' requirements do not appear to necessitate modular production.

ErgoFlex Manufactures Office Furniture