Machine breakdown and repair in a 12-machine factory having three repair mechanics would develop which type of queuing system line structure concerning machine breakdowns?
A)Single channel, single phase
B)Single channel, multiphase
C)Multichannel, single phase
D)Multichannel, multiphase
E)None of these

Question

Quizplus · Accepted Answer

In this scenario, there are multiple machines that can break down simultaneously and there are multiple repair mechanics available to fix them. Therefore, a multichannel queuing system with a single phase would be the best choice. This means there are multiple channels for the customers (machines) to go through when waiting for service (repair), but all channels follow the same path (single phase).

Machine Breakdown and Repair in a 12-Machine Factory Having Three