Replacing a product after it has been sold is an external failure cost.
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Q32: Total quality management (TQM)requires the commitment of
Q33: Costs of monitoring and compensating for mistakes
Q34: The balanced scorecard can be used to
Q35: Conducting a quality audit is an appraisal
Q36: ISO 9000 registration is required for regulated
Q38: A process in which an end product
Q39: Costs that preclude product defects resulting from
Q40: The two costs of noncompliance are _
Q41: Reverse engineering is used in
A)statistical process control.
B)process
Q42: All attempts to reduce variability and defects
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