Benchmarking does which of the following activities relative to a "best-in-class" (BIC)company?
$\begin{array}{lll}
\text { ComparesBIC's } & \text { CopiesBIC's } & \text { Improves on } \
\text { products and } & \text { products and } & \text { BIC's product } \
\text { processes } & \text { processes } & \text { and } \
\underline{\text { with own }} & \underline{\text { directly} } & \underline{\text { processes }}
\end{array}$

A)yes yes yes
B)yes no no
C)no no yes
D)yes no yes

Question

Benchmarking does which of the following activities relative to a "best-in-class" (BIC)company?
$\begin{array}{lll}
\text { ComparesBIC's } & \text { CopiesBIC's } & \text { Improves on } \
\text { products and } & \text { products and } & \text { BIC's product } \
\text { processes } & \text { processes } & \text { and } \
\underline{\text { with own }} & \underline{\text { directly} } & \underline{\text { processes }}
\end{array}$

A)yes yes yes
B)yes no no
C)no no yes
D)yes no yes

Quizplus · Accepted Answer

Benchmarking involves comparing a company's products and processes with those of a best-in-class company, copying or adopting those practices that are superior, and improving upon them. Therefore, the correct choice is yes for comparing and improving on BIC's products and processes and no for directly copying them. Hence, option D is correct.

Benchmarking Does Which of the Following Activities Relative to a "Best-In-Class