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Marketing Study Set 5
Quiz 4: Ethical and Social Responsibility for Sustainable Marketing
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Question 101
Multiple Choice
The 3M Co. voluntarily stopped the production of a chemical used as an ingredient in its Scotchgard fabric protector because minute amounts were found in the tissues of both animals and humans and the company feared there could be health effects at high levels. The moral philosophy that guided 3M in making this decision was
Question 102
Multiple Choice
Two prominent personal moral philosophies that have direct bearing on marketing practice are
Question 103
Multiple Choice
Western Digital, the Irvine, California-based maker of disk drives, recalled about 400,000 of its hard drives because of a faulty internal chip. The chip would not affect the disk drive motor until after six to 12 months of use. This delay in the problem's appearance meant that many consumers would not think to blame the disk drive manufacturer. But, instead of taking the less expensive route of remaining quiet about the problem, Western Digital chose to offer replacement disk drives for all those that had the faulty chip. This action is an example of
Question 104
Multiple Choice
According to the personal moral philosophy of __________, if the benefits exceed the costs, the behavior is ethical.
Question 105
Multiple Choice
All of the following statements about a person's moral philosophy are true except
Question 106
Multiple Choice
An employee who contacts the SEC to report her company's use of illegal accounting procedures is an example of
Question 107
Multiple Choice
The 3M company stopped production of a chemical it had made for more than 40 years when tests showed the chemical could be accumulated in human tissue, even though the products in which it was used had no known harmful health or environmental effect. The voluntary action by 3M is an example of
Question 108
Multiple Choice
Whistle-blowers refer to
Question 109
Multiple Choice
The owners of Ben & Jerry's Homemade Inc. adhere to the belief that the company should not harm the environment in any way but actually improve it. This is an example of
Question 110
Multiple Choice
Moral idealism refers to
Question 111
Multiple Choice
Moral idealism refers to a personal moral philosophy that
Question 112
Multiple Choice
Which of the following statements best describes the activities of a whistle-blower?
Question 113
Multiple Choice
Ultimately, ethical choices are based on
Question 114
Multiple Choice
Two former sales representatives of a biotech company alleged the company strongly encouraged its sales force to search confidential medical records in dermatologist's offices in an attempt to find names of patients that would benefit from the use of one of the company's drugs to treat a skin disorder. After reporting this practice to the president of the company, one of the reps was fired and the other resigned after receiving a poor performance review. Both these two people sued the company, claiming they did not go along with the scheme because they objected to it as being unethical. These two sales representatives are
Question 115
Multiple Choice
A personal moral philosophy that focuses on "the greatest good for the greatest number" by assessing the costs and benefits of the consequences of ethical behavior is referred to as