
Before sending a message,planning should take place,including:
A) determining what the goal of the message is and who should receive the message.
B) developing rapport.
C) listening, analyzing, and checking understanding.
D) avoiding distractions.
Correct Answer:
Verified
Q43: A mediator is a neutral third party
Q44: Which of the following is NOT a
Q45: The first step in the oral message-sending
Q46: All of the following are components of
Q47: The BCF model describes a conflict in
Q49: Which of the following is a component
Q50: To check for the receiver's understanding in
Q51: The message-receiving process includes:
A)listening, analyzing, and checking
Q52: The first step of the initiating conflict
Q53: An arbitrator is a neutral third party
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