After the Concorde crashed,the French authorities along with British Airways immediately grounded all Concorde flights until the designers came up with a fuel tank protection solution.Which of the following guidelines for effective crisis communication best applies to the statement?Are the guidelines being adhered to,or ignored?
a.Be present
b.Don't "spin"Tell it like it is
c.Communicate the plan of action for resolving the crisis
d.Be sensitive with affected parties
e.Avoid conflicting messages
f.Show a plan for how you will avoid a repeat in the future
g.Don't make excuses for yourself or the leader
h.Go the extra mile - beyond the requirements of the situation
i.When things are going good, take credit for it without being self-absorbed
j.The media is your friend/link to the public - be honest and straightforward with them

Question

After the Concorde crashed,the French authorities along with British Airways immediately grounded all Concorde flights until the designers came up with a fuel tank protection solution.Which of the following guidelines for effective crisis communication best applies to the statement?Are the guidelines being adhered to,or ignored?  
a.Be present
b.Don't "spin"Tell it like it is
c.Communicate the plan of action for resolving the crisis
d.Be sensitive with affected parties
e.Avoid conflicting messages
f.Show a plan for how you will avoid a repeat in the future
g.Don't make excuses for yourself or the leader
h.Go the extra mile - beyond the requirements of the situation
i.When things are going good, take credit for it without being self-absorbed
j.The media is your friend/link to the public - be honest and straightforward with them

Quizplus · Accepted Answer

The Answer of After the Concorde crashed,the French authorities along with British Airways immediately grounded all Concorde flights until the designers came up with a fuel tank protection solution.Which of the following guidelines for effective crisis communication best applies to the statement?Are the guidelines being adhered to,or ignored?  
a.Be present
b.Don't "spin"Tell it like it is
c.Communicate the plan of action for resolving the crisis
d.Be sensitive with affected parties
e.Avoid conflicting messages
f.Show a plan for how you will avoid a repeat in the future
g.Don't make excuses for yourself or the leader
h.Go the extra mile - beyond the requirements of the situation
i.When things are going good, take credit for it without being self-absorbed
j.The media is your friend/link to the public - be honest and straightforward with them

After the Concorde Crashed,the French Authorities Along with British Airways