A person's feelings of pleasure or disappointment that result from comparing a product's perceived performance to expectations is

Name: A person's feelings of pleasure or disappointment that result from comparing a product's perceived performance to expectations is
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Customer satisfaction is the measure of how well a product or service meets or exceeds a customer's expectations. It is based on the comparison of a product's perceived performance and the customer's expectations.

A Person's Feelings of Pleasure or Disappointment That Result from Comparing