When making a decision, groups usually go through five phases: orientation, conflict, brainstorm, emergence, and reinforcement.

Question

Quizplus · Accepted Answer

This statement is true. The five phases of group decision-making are often referred to as the "group decision-making process" or "group decision-making model." These phases include orientation, conflict, brainstorming, emergence, and reinforcement. During the orientation phase, group members get to know each other and the task at hand. In the conflict phase, disagreements may arise, leading to a brainstorming phase where members generate and discuss potential solutions. The emergence phase involves narrowing down those solutions and identifying the best course of action, and the reinforcement phase involves confirming the decision and implementing it.

When Making a Decision, Groups Usually Go Through Five Phases