You don't send notes of congratulation that deal with personal events unless you know the recipient well.
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Q51: The middle section of a request message
Q52: When making a routine request,you begin with
Q53: When writing a claim letter,the best way
Q54: When closing a direct request,you _
A)thank the
Q55: When writing a condolence message about a
Q57: Goodwill messages are friendly,unexpected notes with no
Q58: When offering condolences,it is appropriate to mention
Q59: When making a request,you _
A)use the inductive
Q60: Interestingly,news releases differ from other means of
Q61: The beginning of a routine request states
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