Which of the following retail channels enables firms to provide a personalized offering and personalized customer service to consumers?
A)Kiosks
B)Stores
C)The Internet
D)Catalogue
E)Hypermarket

Question

Quizplus · Accepted Answer

The Internet allows firms to collect data on consumer preferences and behavior, enabling them to offer personalized recommendations and customer service.

Which of the Following Retail Channels Enables Firms to Provide