The challenge faced by retailers while selling products through the Internet is the inability to provide:
A)detailed information of products.
B)a broader selection of products.
C)touch-and-feel information to customers.
D)step-by-step solutions to customer problems.
E)personalized customer service.

Question

Quizplus · Accepted Answer

While retailers can provide detailed information about products and a broad selection of products online, they cannot provide touch-and-feel information to customers. This lack of physical interaction can be a barrier for online retailers in certain industries, such as apparel or furniture, where customers prefer to inspect merchandise before making a purchase.

The Challenge Faced by Retailers While Selling Products Through the Internet