Question 1

__________ has dramatically reduced the time and labor associated with checking and receiving merchandise.

Accepted Answer

RFID (Radio Frequency Identification) technology allows for the quick and automated tracking of inventory, reducing the time and labor involved in checking and receiving merchandise.

Question 2

Getting merchandise floor-ready entails:

Accepted Answer

Getting merchandise floor-ready involves ticketing and marking the products with their prices, size or any other relevant information. This helps in making the products easily identifiable to the customers and helps in their purchase decision-making process. The other options listed do not directly relate to floor-readiness or are not appropriate in the context of merchandise preparation.

Question 3

For stores with multiple retail outlets,distribution centers use a(n)__________ to maximize distribution efficiency.

Accepted Answer

Sophisticated routing and scheduling software systems are designed to optimize the distribution process by considering factors such as distance, traffic volume, delivery timeframes, and vehicle capacity. For stores with multiple retail outlets, this technology can help maximize distribution efficiency by ensuring that the right products are delivered to the right stores at the right time, while minimizing transportation costs and fuel usage. This can improve customer satisfaction and increase overall profitability for the company.

Question 4

Which of the following is NOT an advantage of using a distribution center?

Accepted Answer

Customers may not necessarily be aware of whether or not a company uses a distribution center, so it is not a direct advantage for utilizing one.

Question 5

In a __________ distribution center,the merchandise already contains price and theft detection tags,making it ready to go straight to the staging area in the center.

Accepted Answer

Cross-docking centers are designed to move items quickly through the distribution center without requiring additional handling such as pricing and theft detection. The merchandise arrives pre-tagged and is sorted into outbound shipments, ready to be shipped directly to the stores or customers. This saves time and reduces handling costs.

Question 6

Ticketing and marking refers to:

Accepted Answer

Ticketing and marking specifically refer to the process of creating and placing price and identification labels on products during the distribution or sales process.

Question 7

In a __________ distribution center,merchandise moves from vendors' trucks to retailers' delivery trucks in a matter of hours.

Accepted Answer

Cross-docking is a logistics strategy where products from suppliers and manufacturers are directly sent to customers or retail chains with minimal handling or storage time in between. In this way, cross-docking cuts down on warehousing costs and inventory management issues. Cross-docking centers use a variety of technology and transportation equipment to ensure the quick movement of products from one mode of transport to another.

Question 8

In a pull supply chain,__________.

Accepted Answer

In a pull supply chain, the orders for merchandise are generated at the store level based on sales data captured at POS (point of sale) terminals, which is also known as a demand-driven or just-in-time (JIT) approach. This means that the inventory replenishment process is triggered by actual customer demand, resulting in a more efficient use of resources and a reduction in inventory holding costs.

Question 9

Merchandise that arrives in the delivery truck ready to be sold is considered:

Accepted Answer

Merchandise that arrives in the delivery truck ready to be sold is referred to as "floor-ready."

Question 10

Retailers often perform ticketing and marking functions in their distribution centers rather than in their retail stores because ticketing and marking is often:

Accepted Answer

Ticketing and marking are disruptive and time-consuming tasks that can interfere with the retail store's operations, so they are often handled in distribution centers to streamline store processes.

Question 11

Rick is adapting the new routing software his company bought for its distribution center.He will likely include information about __________ in the software program in order to maximize distribution efficiency.

Accepted Answer

To maximize distribution efficiency, Rick will need to include all of the listed information (rate of sales at the various stores, road conditions, truck capacity, and store operating hours) in the routing software program. This will help ensure that routes are planned according to the most up-to-date and relevant data, leading to more efficient and effective distribution.

Question 12

RFID offers participants in the supply chain a powerful tool for tracking inventories and reducing handling.The main reason why it has NOT been more widely adopted is that:

Accepted Answer

The main reason why RFID has not been more widely adopted is that it is expensive to use. While there may be concerns about health problems or limited manufacturing capacity, these factors do not have as significant of an impact on adoption as the cost of implementing RFID technology in supply chain operations.

Question 13

Radio frequency identification tags are:

Accepted Answer

Radio frequency identification tags are tiny computer chips that transmit information about a container's contents. They use radio waves to communicate with RFID readers, allowing for quick and efficient tracking of inventory throughout the supply chain.

Question 14

Which of the following is NOT one of the activities carried on in a distribution center?

Accepted Answer

Distributing paychecks and paystubs for retail employees is typically done by the human resources or payroll department of a company, not in a distribution center.

Question 15

Yvonne works in the distribution center for Publix supermarket,creating and placing price and identification labels on merchandise before it is sent to the individual grocery stores.Yvonne's job involves:

Accepted Answer

Yvonne's job involves ticketing and marking merchandise before it is sent to individual grocery stores.

Question 16

Some retailers require their suppliers to ship merchandise __________,thus eliminating the time and expense associated with ticketing and marking.

Accepted Answer

Shipping merchandise floor-ready means that the merchandise is ready to be placed on the sales floor as soon as it arrives. This eliminates the need for the retailer to spend time and money on ticketing and marking the merchandise themselves.

Question 17

Colin has just received a delivery from the company's distribution center.He opens the containers and finds the popcorn and snacks are all bar-coded,priced,and the package includes an end-of-the-aisle display rack.Colin has received a __________ shipment.

Accepted Answer

A floor-ready shipment is one that is pre-packaged, priced, and includes displays so that it is ready to be placed on the sales floor immediately upon arrival. The fact that the popcorn and snacks are all bar-coded and priced further indicates that this shipment was designed to be easily placed on the sales floor without any additional preparation needed.

Question 18

A __________ distribution center is one to which vendors ship merchandise prepackaged in the quantity required for each store.

Accepted Answer

Cross-docking distribution centers involve the process of receiving products from vendors and then immediately sorting, processing, and distributing them out to individual stores. This allows for more efficient and timely inventory management, as items are not stored in the distribution center but rather immediately sent out to their destination. This type of distribution center is ideal for prepackaged items that are ready to go directly to stores without needing further processing or packaging.

Question 19

Ted is glad his company finally converted to a RFID system.Now,he no longer needs to go through all the new goods to make sure what they ordered was what they received.Ted is responsible for __________ in his company.

Accepted Answer

The answer of Ted is glad his company finally converted...

Question 20

The apparent chaos of a company's distribution center is managed by a(n):

Accepted Answer

The answer of The apparent chaos of a company's distribution...

Quiz 14: Supply Chain and Channel Management