When Pat was talking with his customer about the new accounting system,his customer mentioned that she thought the new system was not going to fit into their budget.Pat explained that once her people were trained on it,it would required less time to process orders,and therefore save her money in payroll.Which part of the sales presentation is demonstrated in this example?

Question

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Pat is addressing the customer's concern or reservation about the new accounting system fitting into their budget. This is an example of overcoming reservations, which is a crucial part of the sales process.

When Pat Was Talking with His Customer About the New