Supervisors Can Increase Their Own and Their Team's Productivity Primarily

Supervisors can increase their own and their team's productivity primarily by:

A) understanding the goals of quality programs and their own role in achieving those goals.
B) implementing strict rules and dictating departmental goals that need to be achieved.
C) focusing on average rate of return and payback period of investments made on new equipment.
D) utilizing conceptual and planning skills to develop new control strategies.