A differentiation strategy aimed at increasing the customer's perception of an organization services usually succeeds even with an inflexible structure.

Question

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A differentiation strategy aimed at increasing the value customers perceive in an organization's goods and services usually succeeds best in a flexible structure with a culture that values innovation. Flexibility facilitates a differentiation strategy because managers can develop new or innovative products quickly.

A Differentiation Strategy Aimed at Increasing the Customer's Perception of an Organization