Twice daily, factory workers at Teller Copperworks select random samples from the production runs and test them for quality, rejecting runs if too many samples fall outside a standard range of acceptability.These workers are engaged in benchmarking.

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Benchmarking is a process by which a company compares its performance with the best practices of high-performing organizations.The question is describing statistical process control.

Twice Daily, Factory Workers at Teller Copperworks Select Random Samples