TQM has two core principles:
A)Employee commitment and customer satisfaction.
B)Financial health and financial stability.
C)People orientation and improvement orientation.
D)Management and leadership.
E)Radical innovation and continuous improvement.

Question

Quizplus · Accepted Answer

The two core principles of TQM are: (1) people orientation, in which everyone involved with the organization should focus on delivering value to customers and (2) improvement orientation, in which everyone should work on continuously improving the work processes.

TQM Has Two Core Principles