At Claremont Profession Fencing, employees were asked how the quality of its customer service could best be measured, and management then implemented a survey system based on the feedback.Claremont has overcome which of the following barriers to success of control systems?
A)Overemphasis on one instead of multiple approaches.
B)Overemphasis on paperwork.
C)Overemphasis on means instead of ends.
D)Too much control.
E)Too little employee participation.

Question

Quizplus · Accepted Answer

One barrier to successful control systems is too little employee participation.Involving employees in both the planning and execution of control systems as Claremont did, can bring legitimacy to the process and heighten employee morale.

At Claremont Profession Fencing, Employees Were Asked How the Quality