Andrea owns We Help, a concierge company with 63 employees providing everyday services such as walking dogs, running errands such as going to the post office, paying bills, and picking up groceries from supermarket. Andrea's regular customers are provided with the same employees to run their errands in order to ensure _____.

Question

Quizplus · Accepted Answer

Developing, pricing, promoting, and delivering services is challenging because the quality of a service is dependent on the people who provide it and it can therefore vary in consistency.Quality can vary with each person's capabilities, experience, motivation, and even personality.By providing the same employee every time to its regular customers, We Help ensures consistency in its services.

Andrea Owns We Help, a Concierge Company with 63 Employees