External failure costs are limited to the costs of repairing defective products that are under warranty.
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Q12: Move time is considered non-value-added time.
Q13: ISO 9000 standards were established to make
Q14: A manufacturing cycle efficiency (MCE) ratio of
Q15: Quality is achieved when a product or
Q16: For management to be effective, it should
Q18: A manufacturing cycle efficiency (MCE) of less
Q19: Quality of conformance refers to the extent
Q20: The balanced scorecard framework rejects the notion
Q21: In essence, a balanced scorecard lays out
Q22: If the balanced scorecard is correctly constructed,
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