Which of the following would be classified as an internal failure cost on a quality cost report?
A) Quality improvement projects.
B) Supervision of testing and inspection activities.
C) Debugging software errors.
D) Warranty repairs and replacements.

Question

Quizplus · Accepted Answer

Debugging software errors would be classified as an internal failure cost, as it is a cost incurred to address a defect or error discovered during the production or testing process. A is incorrect as quality improvement projects are typically considered prevention costs. B may be a prevention cost if it involves activities to prevent defects from occurring in the first place, but it is not clear from the given information. D is classified as an external failure cost, as it involves the cost of repairing or replacing a defective product that has already been shipped to customers.

Which of the Following Would Be Classified as an Internal