Which of the following is a "hard" influence tactic?

Question

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Legitimating tactics involve using authority, rules, policies or traditions to influence someone to comply with a request. This is considered as a "hard" influence tactic because it involves exerting power to make someone comply, rather than using personal appeal or building a relationship with the person (as in ingratiation or consultation). Rational persuasion is also considered a "hard" influence tactic, but it is not the best choice here as it is not listed among the options. Personal appeals and consultation are considered as "soft" influence tactics as they are based on building relationships and seeking agreement through shared interests.

Which of the Following Is a "Hard" Influence Tactic