John Connor,a manager at Cyberdyne Systems Corp.,asks his customers to voice their thoughts as they try to assemble one of their units,T850 Model 101.John is using:
A) trial-and-error research methodologies.
B) interruption interviews.
C) think-aloud protocols.
D) discourse-based interviews.
E) personal interviews.

Question

Quizplus · Accepted Answer

Think-aloud protocols ask users to voice their thoughts as they use a document or product. These protocols are tape-recorded and later analyzed to understand how users approach a document or product.

John Connor,a Manager at Cyberdyne Systems Corp