A buffer is a statement that allows a communicator to present bad news in the beginning of a message.

Name: A buffer is a statement that allows a communicator to present bad news in the beginning of a message.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

A buffer is a neutral or positive statement that allows one to delay the negative. To be effective, a buffer must put the reader in a good frame of mind, not give the bad news but not imply a positive answer either, and provide a natural transition to the body of the letter.

A Buffer Is a Statement That Allows a Communicator to Present